Return & Refund Policy
At WobbleBag, we carefully check and pack every order before shipping. If your order arrives damaged or has a manufacturing defect, we’re here to help.
Cancellation Policy
-
Orders can be canceled within 24 hours of placing the order by contacting our support team.
-
Once an order has entered the production or shipping process, cancellation may not be possible.
-
For successfully canceled prepaid orders, a full refund will be processed to the original payment method.
Return & Replacement Policy
-
Returns or replacements are accepted only for damaged, defective, or incorrect products.
-
For 3D-printed products, minor variations in texture, layer lines, color, or finish are a normal part of the manufacturing process and are not considered defects.
-
Customers are required to provide an unboxing video showing the package being opened. This helps us verify any damage or missing items and resolve the issue quickly.
-
Any issue with the product should be reported to us within 48 hours of delivery.
-
Products that have been used, modified, altered, or damaged after delivery are not eligible for return or replacement.
-
Products without their original packaging, labels, or accessories may not qualify for a return or replacement.
Refund Policy
-
If a refund is approved, it will be processed through the same payment method used for the original order.
-
For COD orders, refunds will require customer confirmation and may exclude applicable shipping charges.
-
Refunds are generally processed within 8–10 business days after the returned product has been received and inspected.
-
Depending on your bank or payment provider, it may take additional time for the refunded amount to reflect in your account.
Important
WobbleBag is not responsible for delays in the refund being credited to your account after the refund has been successfully processed. Such delays are controlled by the respective bank, card issuer, or payment gateway.
NOTE
If a returned product does not meet the conditions mentioned above, WobbleBag reserves the right to reject the return, replacement, or refund.
For any return, replacement, or refund request, please contact our support team with your order number, photographs/videos of the product, and a brief description of the issue.